Frequently Asked Questions

Yes! All Sofi phone cases are compatible.

We offer phone cases for iPhone 13 to iPhone 16 models. If you want us to provide phone cases for other models, drop us a message!

Our cases are designed to withstand daily wear, but we recommend wiping your case with a soft, damp cloth to keep it looking its best. Avoid contact with alcohol due to possible discoloration.

We offer a lifetime warranty on all our phone cases. This covers any defects in materials or workmanship under normal use. More details can be found in ourLifetime Warranty section.

Yes! You can return or exchange your phone case within 1 year of purchase. There’s a $10 USD shipping fee for returns or exchanges. More details can be found in ourReturns & Exchanges section.

Sofi cases offer military-grade shockproof protection, providing one of the best drop protections in the market. Our cases have passed a 3-meter military-grade drop test, ensuring your phone is safe from accidental drops.

Sofi phone cases are made from high-quality, recycled plastic materials, and the packaging is also made from recycled materials to reduce environmental impact.

We offer standard shipping, which typically takes 5-10 business days depending on your location. We offer free standard shipping for all orders. 

Yes, Sofi ships worldwide! Shipping rates and times will vary based on your location.

Once your order has been shipped, we will send you a confirmation email with tracking  information (where applicable)  so you can follow your order's journey.